SHIPPING POLICY
At KingTeeShop, we are committed to delivering your orders quickly, safely, and reliably. Please review our Shipping Policy below to understand how we process and deliver your items.
1. Order Processing Time
-
Order Handling: Orders are typically processed within 2–5 business days after successful payment.
-
Made-to-Order Production: Since many of our items are printed on demand, production may take a little longer during high-volume periods (e.g., holidays).
-
Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Time Estimates
We ship worldwide. Estimated delivery times (after processing) are:
Region | Estimated Delivery Time |
---|---|
United States | 5–10 business days |
Canada | 7–12 business days |
United Kingdom | 7–12 business days |
Australia | 7–14 business days |
Europe | 7–15 business days |
Rest of World | 10–20 business days |
🕐 Note: Delivery times are estimates and may vary due to customs delays, carrier disruptions, or other unforeseen circumstances.
3. Shipping Rates
Shipping costs are calculated at checkout and vary depending on:
-
Shipping destination
-
Weight and quantity of items ordered
-
Current shipping carrier rates
We may offer free or discounted shipping promotions from time to time — be sure to check banners or newsletters for updates.
4. Tracking Your Order
Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your package using the link provided in the email or through our Order Tracking page.
If you don’t receive your tracking email within 7 days, please contact us at support@kingteeshop.com.
5. Customs, Duties & Taxes
-
International orders may be subject to customs fees, import duties, or taxes imposed by your local government.
-
These charges are not included in the item price or shipping cost and are the responsibility of the customer.
-
KingTeeShop is not responsible for delays or costs incurred due to customs processes.
6. Shipping Carriers
We partner with trusted global carriers such as:
-
USPS, UPS, DHL, FedEx
-
Local postal services for last-mile delivery
The carrier used will depend on your location and shipping method selected.
7. Delayed or Lost Shipments
If your package is significantly delayed or appears lost:
-
Please allow up to 25 business days for international shipments before contacting support.
-
We will work with our shipping partners to investigate the issue.
-
In cases of confirmed loss, we will offer a replacement or refund as appropriate.
8. Incorrect Address Disclaimer
Customers are responsible for providing accurate shipping information. We cannot refund or reship orders if:
-
The shipping address provided was incorrect
-
The item was returned to sender due to delivery failure
Please double-check your address before submitting your order.
9. Returns Due to Delivery Failure
If a package is returned to us due to unsuccessful delivery (e.g., incorrect address, recipient unavailable), we can:
-
Reship it for an additional shipping fee
-
Refund the product cost (excluding shipping), depending on the situation
10. Questions or Support
If you have any questions regarding shipping or need help tracking your order, feel free to reach out:
📧 Email: support@kingteeshop.com
🌐 Website: www.kingteeshop.com